Returns

If you are not completely satisfied, simply return the items to us in their original condition and packaging within 3 Days of receipt and we will issue a credit which can be used to place a new order.

Exchanges (Fashion, sportswear and shoes only)

The item must be unworn and unused (other than trials) with the original tags still attached. Packaging should be returned in an undamaged condition with the item.

When does this policy not apply?

If the item is:

• older than 3 Days
• opened, unsealed, used or missing any accessories
• a digital product such as an eBook, electronic voucher, gaming code or other digital downloads;
• an audio or video recording or computer software that has been unsealed;
• a newspaper, periodical or magazine;
• a foodstuff, beverage, or other product intended for everyday consumption;
• a nursing or maternity product that has been unsealed, including (but not limited to) breast pumps, bottles, formula, maternity underwear, nappies and wipes;
• a beauty product or fragrance which has been used;
• a product which has been personalised or made to your specifications.