Shipping & Delivery
1. Shipping Methods
We offer the following shipping methods for delivery:
- Standard Shipping: Estimated delivery within 3 - 8 days.
- Express Delivery: Estimated delivery within 1 - 2 days.
- Free Shipping: Estimated delivery within 3 - 8 days.
- International Shipping: We ship to select countries. Shipping times may vary based on the destination.
2. Order Processing Time
Orders are typically processed within 2 business days after payment verification. Please note that orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Costs
Shipping costs are calculated based on the shipping method selected, the destination, and the total weight of the package. The shipping cost will be displayed at the checkout before you place your order.
4. Tracking Your Order
Once your order is placed, you will receive a shipping confirmation email containing a tracking ID. You can use this tracking ID to monitor the status of your shipment.
5. Delivery Time
The estimated delivery time is based on the shipping method selected and the destination. While we strive to meet the estimated delivery dates, please note that these are not guaranteed delivery times. Factors such as customs clearance, weather conditions, or other unforeseen circumstances may cause delays in delivery.
6. Undeliverable Packages
If a package is returned to us as undeliverable due to incorrect or incomplete shipping information provided by the customer, the customer will be responsible for the re-shipping costs. Please ensure that your shipping address is accurate and complete before placing an order.
7. International Shipping
We offer international shipping to select countries. Please note that international shipments may be subject to customs duties, taxes, or other import fees imposed by the destination country. These fees are the responsibility of the recipient and are not included in the product price or shipping charges.
8. Lost or Stolen Packages
In the rare event that your package is lost or stolen during transit, please contact our customer support team immediately. We will work with the shipping carrier to investigate the issue and resolve it as quickly as possible.