PRIVACY POLICY
Effective Date: Aug 12, 2023
Thank you for visiting voxmart, an e-commerce platform that offers a wide range of products and services to its users. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website or services.
1. Information We Collect
1.1 Personal Information: We may collect certain personally identifiable information ("Personal Information") from you when you create an account, make a purchase, or interact with our website. This information may include your name, email address, shipping address, phone number, and payment details.
1.2 Non-Personal Information: We may also gather non-personal information, such as your device type, browser type, IP address, and website usage data, which helps us improve our services and user experience.
1.3 Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience and gather data about website usage. You can manage your preferences for cookies through your browser settings.
2. How We Use Your Information
2.1 Personalization: We use your information to personalize your shopping experience, recommend products, and show you targeted advertisements.
2.2 Order Processing: Your information is used to process and fulfill your orders, including shipping and payment processing.
2.3 Communication: We may contact you via email or other means to provide order updates, respond to inquiries, or send promotional offers.
2.4 Marketing: With your consent, we may use your information for marketing purposes, including newsletters and special offers. You can opt-out of marketing communications at any time.
2.5 Customer Support: Your information helps us address your queries and provide customer support effectively.
2.6 Analytics: We analyze user behavior and website trends to improve our services and understand customer preferences.
3. Data Sharing and Disclosure
3.1 Third-Party Service Providers: We may share your information with trusted third-party service providers, such as shipping companies and payment processors, to facilitate order fulfillment.
3.2 Advertising Partners: We may share aggregated and anonymized data with advertising partners for targeted advertising purposes.
3.3 Legal Requirements: We may disclose your information if required by law, in response to a court order, or to protect our rights and safety.
3.4 Business Transfers: In the event of a merger, acquisition, or sale of our company, your information may be transferred to the new owners.
4. Data Security
4.1 We implement security measures to protect your information from unauthorized access, disclosure, or alteration. However, no data transmission over the internet or electronic storage can be guaranteed to be 100% secure. Please use strong passwords and take appropriate measures to protect your account.
5. Your Choices and Rights
5.1 Access and Update: You can access and update your Personal Information through your account settings.
5.2 Deletion: You can request the deletion of your account and Personal Information. However, we may retain certain data for legal or legitimate business purposes.
5.3 Marketing Opt-Out: You can unsubscribe from marketing communications through the "unsubscribe" link in the emails or by contacting our customer support.
6. Children's Privacy
6.1 Our website is not intended for children under the age of 13. We do not knowingly collect or store personal information from children.
7. Changes to the Privacy Policy
7.1 We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes through the website or email.